Terms & Conditions | Bright Electric LLC

TERMS AND CONDITIONS

Effective Date: August 3rd, 2026

Welcome to Bright Electric LLC. These Terms and Conditions govern your use of our website, online forms, customer portal, communications, and electrical services.

By using our website or services, you agree to these Terms and Conditions. Certain estimates, projects, or services may also be subject to additional written agreements, estimate terms, warranties, or payment conditions provided by Bright Electric LLC.

1. SERVICES

Bright Electric LLC provides residential and commercial electrical services. Services may include electrical repairs, troubleshooting, installations, panel replacements and upgrades, generator installations, EV charger installations, lighting, electrical inspections, maintenance, and related electrical work.

The availability, scope, scheduling, and price of services may vary based on the project, location, existing electrical conditions, material availability, permitting requirements, inspections, and other relevant circumstances.

2. ESTIMATES, PRICING, AND PAYMENT

Estimates are based on the information and conditions reasonably available when the estimate is prepared. Estimates may be subject to final approval, site inspection, verification of existing conditions, material availability, permit requirements, and changes requested by the customer.

Unless otherwise stated in writing, an estimate is not a guarantee that additional work, materials, repairs, or code corrections will not be required.

Payment terms, deposits, progress payments, financing terms, and accepted payment methods will be identified in the applicable estimate, invoice, service agreement, or other documentation provided to the customer.

Customers are responsible for reviewing and approving estimates and other project documents before work begins.

3. TEXT MESSAGING AND SMS TERMS

Program Description:

Bright Electric LLC uses text messaging to communicate with customers and prospective customers regarding service requests, estimates, appointments, scheduling, appointment reminders, technician arrival updates, invoices, payment reminders, project updates, service updates, and customer support.

Bright Electric LLC’s text messaging program is intended for transactional and informational communications. We do not send unsolicited marketing or promotional text messages through this program.

SMS Consent:

Customers may voluntarily consent to receive text messages from Bright Electric LLC by entering their mobile telephone number, selecting the separate and optional SMS consent checkbox, and submitting an online form.

The SMS consent checkbox is not selected by default. Customers may submit the form without selecting the SMS consent checkbox.

Consent to receive text messages is not a condition of purchasing any goods or services from Bright Electric LLC.

By selecting the SMS consent checkbox and submitting the form, you confirm that:

You are the owner or authorized user of the mobile telephone number provided.

You authorize Bright Electric LLC to send transactional and informational text messages to that number.

You understand that consent applies only to communications from Bright Electric LLC and is not transferable to another company, third party, or affiliate.

Message Frequency:

Message frequency varies depending on your service request, appointment, estimate, project, invoice, payment status, or customer-support needs.

Message and Data Rates:

Message and data rates may apply depending on your mobile carrier and service plan.

Opting Out:

You may opt out of receiving text messages from Bright Electric LLC at any time by replying STOP to any message.

After submitting an opt-out request, you may receive a final confirmation message stating that you have been unsubscribed. You will no longer receive text messages unless you provide new consent where permitted.

Opting out of text messages does not prevent Bright Electric LLC from contacting you by telephone, email, mail, customer portal, or another appropriate method regarding services you requested, an active project, an outstanding account, or other necessary business communications.

Help:

For assistance, reply HELP to a text message from Bright Electric LLC.

You may also contact us at:

Phone: (812) 401-2277

Email: support@brightelectricllc.com

Delivery:

Text-message delivery is subject to the availability and operation of wireless networks and mobile carriers. Bright Electric LLC and participating mobile carriers are not responsible for delayed or undelivered messages.

Privacy:

Mobile telephone numbers and SMS opt-in and consent information will not be sold, rented, shared, or otherwise provided to third parties or affiliates for marketing or promotional purposes.

For more information about how Bright Electric LLC collects, uses, stores, and protects personal information, please review our Privacy Policy:

https://www.brightelectricllc.com/privacy-policy

4. WEBSITE AND ONLINE FORMS

You agree to provide accurate and complete information when submitting an online form, requesting an estimate, scheduling an appointment, making a payment, or communicating with Bright Electric LLC.

Submission of an online form does not guarantee acceptance of a project, availability of an appointment, or the creation of a binding service agreement.

Bright Electric LLC may contact you to confirm information, discuss your request, schedule an appointment, or determine whether we can provide the requested services.

5. CUSTOMER RESPONSIBILITIES

Customers are responsible for:

Providing accurate information concerning the property, service request, and known electrical conditions.

Providing reasonable access to the property and areas where work is to be performed.

Informing Bright Electric LLC of known hazards, concealed conditions, access restrictions, or other circumstances that may affect the work.

Reviewing estimates, invoices, project documents, and customer-provided information for accuracy.

Obtaining any owner, landlord, property manager, association, or other authorization required for the requested work unless otherwise agreed in writing.

6. THIRD-PARTY SERVICES AND LINKS

Our website, customer portal, payment system, scheduling tools, or communications may use or link to services operated by third parties.

Bright Electric LLC is not responsible for the availability, security, content, privacy practices, or performance of third-party websites or platforms that we do not control.

Third-party services may be subject to their own terms, privacy policies, and conditions.

7. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Bright Electric LLC shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, online forms, customer portal, communications, or services.

Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Specific electrical work, warranties, limitations, exclusions, and customer responsibilities may also be described in the applicable estimate, invoice, service agreement, or warranty documentation.

8. PRIVACY

Your use of our website, online forms, customer portal, and communications is also subject to our Privacy Policy.

The Privacy Policy is available at:

https://www.brightelectricllc.com/privacy-policy

9. CHANGES TO THESE TERMS

Bright Electric LLC may update these Terms and Conditions periodically to reflect changes in our services, business practices, communications, technology, or legal obligations.

Updates will be posted on this page with a revised effective date. Your continued use of our website or services after revised Terms and Conditions are posted constitutes acknowledgment of the updated terms.

10. GOVERNING LAW

These Terms and Conditions are governed by the laws of the State of Indiana, without regard to conflict-of-law principles.

Any dispute relating to these Terms and Conditions will be subject to the jurisdiction of the appropriate courts located in Indiana, unless otherwise required by applicable law.

11. SEVERABILITY

If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

12. CONTACT INFORMATION

Questions regarding these Terms and Conditions may be directed to:

Bright Electric LLC

1654 N Fares Ave

Evansville, IN 47711