Privacy Policy


Effective Date: 1/1/2025


Bright Electric LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or use our services, including SMS communications.


1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, address, email, phone number.
  • Billing Information: Payment details such as credit card or ACH information.
  • Project Information: Details about your service requests and job history.
  • SMS Opt-In Data: Records confirming your consent to receive SMS messages.
  • Website Usage Data: IP address, browser type, pages visited, and cookies or similar tracking technologies.


2. How We Use Your Information

We use your personal information to:

  • Provide and manage our electrical services.
  • Communicate about estimates, invoices, scheduling, and customer support.
  • Send SMS updates on project statuses and service notifications.
  • Improve our website, services, and customer experience.
  • Comply with legal and regulatory obligations.


3. SMS Terms & Conditions

By subscribing to Bright Electric LLC SMS services, you agree to receive text messages from us. Bright Electric LLC will send SMS messages to update customers on project statuses and enhance the overall experience. For assistance, contact us at (812) 401-2277. To opt out, reply “STOP” at any time. Message frequency may vary, and standard rates may apply.


Text/SMS Marketing:

 If you opt into SMS from Bright Electric LLC, you will receive texts at the number provided.


Frequency of Messages:

Message frequency may vary based on orders and account activity.


Opt‑Out and Support:

To stop messages, text “STOP.” A confirmation will be sent. To re‑subscribe, text “START.” For help, text “HELP.”


Wireless Carrier Rates:

Standard message and data rates may apply. Carriers are not responsible for delays or undelivered messages.


Confidentiality:

 We keep your phone number confidential and do not share it for marketing purposes. For operational reasons, your information may be shared with service providers solely to deliver these services.


4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:


  • Service Providers: Trusted vendors who help us operate our business and deliver services (e.g., SMS providers, payment processors). These partners are contractually obligated to keep your data confidential and use it only to provide their services.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and safety or that of others.


5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.


6. Data Retention

We retain your personal information as long as necessary to:

  • Provide the services you have requested.
  • Meet our legal obligations.
  • Resolve disputes and enforce our agreements.


7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and understand how visitors use our site. You can manage your cookie preferences through your browser settings. Disabling cookies may affect site functionality.


8. Your Choices and Rights

  • SMS: To stop receiving SMS updates, reply “STOP” at any time.
  • Email: To stop receiving marketing emails, use the unsubscribe link in our messages.
  • Access and Correction: You may request to review, correct, or delete your personal information by contacting us.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about our practices.


10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:


Bright Electric LLC

1654 N Fares Ave

Evansville, IN 47711

Phone: (812) 401-2277

Email: support@brightelectricllc.com